Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-el-cenizo-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance El Cenizo Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of your data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links, third-party platforms, or services accessed through our website, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process your personal information when:

  • You use any of our applications or services, becoming an authorized user under our terms.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications, including emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: Details associated with your user account on our platform.
  2. Payment Information: Transaction records and details required for processing payments.
  3. Financial Information: Income, bank account numbers, and financial transaction history (when relevant to our services).
  4. Purchase Information: Product/service purchases, order history, and related details.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, used for analytics and improved user experience.
  6. Location Data: GPS coordinates or other location-based services data (with your consent).
  7. Feedback: Your reviews, comments, and suggestions about our products/services.
  8. Social Media Information: Details from social media platforms when you interact with us through such channels.
  9. Product Information: Preferences, ratings, and reviews related to the products we offer.

We obtain this data through various means: user input forms, direct interactions with our support team, automated tracking technologies (like cookies), and third-party service providers who assist in data collection (subject to their privacy policies).

Cookies

We utilize cookies, a common practice in online services, to enhance your experience on our website and for analytics purposes. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating the website and providing basic functions.
  • Preference: Remembering user preferences, such as language settings.
  • Analytics: Tracking website usage statistics to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration of its utility in providing our services or as required by applicable laws. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with our data retention policies.

Children’s Privacy

Mobility Assistance El Cenizo Texas does not knowingly collect personal information from children under 18 years of age. Our services are directed at adults, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your information and its accuracy.
  • Request for rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Right to data portability, allowing you to move or receive a copy of your data.
  • Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right not to be subject to automated individual decision-making, unless necessary for legal claims or with your explicit consent.

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access, corrections, or deletions, or if you have any other questions, please contact us:

We are dedicated to handling your personal information with care and transparency. Thank you for choosing Mobility Assistance El Cenizo Texas.